Frequently Asked Questions

Yes, IndexerLabs employs the use of custom-trained Artificial Intelligence (AI) models to automate the process of indexing. We've custom-trained an AI model on 1,000 real-world indexes, which significantly improves accuracy and indexing taste. Read more about this model, IndexLM-1.0, in our blog post.

Yes, and significantly more so than other AI products. We host all our models on our own servers, so third parties never get your data. We do not send your data to any third parties like OpenAI or Google. By default, browser access to uploaded documents is automatically removed after 7 days, and you can remove access earlier from your dashboard. We never use your data for improving or training our product under any circumstances.

You can view a demo index of the Oxford History of the French Revolution side by side with its original printed index!

You can view a shorter demo of "Neomania", a book from Open Book Publishers

We offer full refunds within 7 days of purchase.

To request a refund, please contact us at support@indexerlabs.com.

Subject book indexing is a flat $149 per book. Volume pricing is available for publishers, series, and recurring workflows.

Yes. While we aim to produce an elegant, high-quality index that adheres to your specifications on the first attempt, we allow for manual and AI-powered editing if there's anything you want to change, free of charge.

You can export your index into Microsoft Word (.docx), PDF (.pdf), plain text (.txt), or CDFX/IXML (used by professional indexing tools like Cindex).

Additionally, if you need any specific output formats tailored to your publisher's specifications, feel free to email us at support@indexerlabs.com at any time and we can help make a custom output format at no extra charge.

For support, questions, or feedback, please email us at support@indexerlabs.com. We typically respond within 48 hours.

After you upload a document, Subject Indexing usually takes 1-3 hours, depending on the length and complexity. In many cases, a 300-page book can be processed in under an hour.

Scripture Indexing usually finishes within 30 minutes of upload.