Effective date: January 1st, 2026
Service Name: IndexerLabs ("IndexerLabs," "we," "us", "our")
Contact (Support): support@indexerlabs.com
Legal Notices: legal@indexerlabs.com
Privacy: privacy@indexerlabs.com
Security: security@indexerlabs.com
1) ACCEPTANCE; SCOPE; CLICKWRAP
By using IndexerLabs's website, apps, or related services ("Service"), you agree to these Terms and our Privacy Notice (Appendix A). If you use the Service for an organization, you confirm you are authorized to bind it.
The Service uses a pay-as-you-go credit model. No automatic subscriptions unless explicitly shown at checkout.
2) WHAT WE DO
IndexerLabs provides tools to index, tag, and structure scripture-related text and produce outputs derived from what you submit ("Deliverables"). WE DO NOT PROVIDE LEGAL, THEOLOGICAL, OR PROFESSIONAL ADVICE.
3) DEFINITIONS
"Customer Content" — materials you upload (text, images, instructions).
"Deliverables" — outputs generated from Customer Content.
"Material Error" — an objective error contradicting the provided content.
"Preference Issue" — stylistic or interpretive choices where multiple valid options exist.
"Credits" — prepaid units used to process content.
4) AGE & ACCOUNTS
You must be 18+. Keep credentials secure and notify support@indexerlabs.com of unauthorized access.
5) NO PERFECTION GUARANTEE; RELIANCE WARNING
5.1 Deliverables may contain errors or imperfect classifications.
5.2 You agree to independently verify Deliverables before relying on them.
5.3 Deliverables are informational only and not authoritative sources.
5.4 The Service is not suitable for life/health/safety-critical usage.
6) REFUND & REDO — EXCLUSIVE REMEDY
Report any reasonable Material Error within the product (more than 1% of terms missing, malformed, or otherwise incorrect) within 7 days to support@indexerlabs.com. We will redo the affected portion and refund associated credits. One redo per Deliverable.
7) CREDITS; FEES; TAXES
7.1 Credits are prepaid, non-cash, non-transferable, expire after 12 months, and refundable only under Section 6.
7.2 Page Measurement uses system-counted pages.
7.3 Prices may change prospectively.
7.4 You are responsible for applicable taxes.
7.5 No Auto-Renewal unless explicitly stated.
8) CUSTOMER CONTENT & DELIVERABLES
You retain ownership of Customer Content. You grant us a license to process it to provide the Service. We do not sell Customer Content.
9) ACCEPTABLE USE POLICY
You may not violate law, disrupt systems, bypass security, scrape without permission, upload malware, misrepresent identity, or build competing datasets using the Service.
10) SERVICE CHANGES
We may modify or discontinue features with reasonable notice.
11) THIRD-PARTY SERVICES
Integrations follow their own terms and privacy policies.
12) CONFIDENTIALITY & SECURITY
We apply reasonable safeguards. Report security issues to security@indexerlabs.com.
13) INTELLECTUAL PROPERTY; FEEDBACK
The Service and underlying IP belong to us. Feedback may be used freely.
14) DISCLAIMERS
THE SERVICE AND DELIVERABLES ARE PROVIDED "AS IS." WE DISCLAIM WARRANTIES OF ACCURACY, FITNESS, AND NON-INFRINGEMENT.
15) LIMITATION OF LIABILITY
No indirect or consequential damages. Liability capped at the greater of (i) the amount you paid in the last 12 months or (ii) $100.
16) PRE-DISPUTE NOTICE
Email legal@indexerlabs.com with a description of the issue and allow 30 days for resolution before filing a claim.
17) DISPUTE RESOLUTION & GOVERNING LAW
A) UNITED STATES & CANADA
Governing law: [State]. Binding arbitration (AAA/JAMS). No class actions. Small-claims permitted. Opt-out within 30 days via legal@indexerlabs.com.
B) EEA/UK/SWITZERLAND — CONSUMERS
You may bring disputes in your local courts. Mandatory consumer protections apply.
C) EEA/UK/SWITZERLAND — BUSINESS USERS
Governing law: [Ireland/Netherlands/England] with exclusive venue in [Dublin/Amsterdam/London].
18) LIMITATIONS PERIOD
Claims must be filed within 1 year.
19) PROVIDER CARVE-OUT
We may seek injunctive relief to protect IP and security.
20) NOTICE-AND-TAKEDOWN
Copyright complaints:
Email: legal@indexerlabs.com
21) EXPORT & SANCTIONS
You agree to comply with export laws.
22) ASSIGNMENT
You may not assign these Terms without permission.
23) FORCE MAJEURE
Neither party is liable for events beyond reasonable control.
24) CHANGES TO TERMS
Material changes will be notified 10 days in advance.
25) NOTICES
We will contact you via your account email. Legal notices to legal@indexerlabs.com.
26) ENTIRE AGREEMENT
These Terms are the complete agreement and supersede prior versions.
APPENDIX A — PRIVACY NOTICE
This Appendix explains how we collect, use, and share your data (such as account details, usage data, and Customer Content). For questions or requests about your data, contact privacy@indexerlabs.com.
APPENDIX B — CALIFORNIA PRIVACY (CCPA/CPRA)
We act as a "service provider" for Customer Content under CCPA/CPRA. We do not sell or share personal information for cross-context behavioral advertising. California residents may request access, correction, or deletion via privacy@indexerlabs.com.
APPENDIX C — CONSUMER WITHDRAWAL (EEA/UK)
Digital content and services normally carry a 14-day right of withdrawal. You acknowledge and expressly request that we begin processing immediately after checkout and acknowledge you will lose the right of withdrawal once processing has begun, consistent with EU and UK consumer rules. This does not affect any non-waivable statutory rights.
APPENDIX D — REGION-SPECIFIC TERMS
- Germany/Austria: Liability is not excluded for intent, gross negligence, or injury to life/body/health. For simple negligence, liability is limited to essential contractual obligations and typical foreseeable damages.
- France: Consumers retain statutory conformity rights. Limitations and waivers apply only to the extent permitted by French law.
- Australia: Consumer guarantees under the Australian Consumer Law apply; our liability is limited to resupplying the services or paying the cost of resupply where permitted.
- UK: Nothing excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
APPENDIX E — IMPLEMENTATION CHECKLIST (NON-CONTRACTUAL)
- Checkout must require users to agree to the Terms of Service and Privacy Notice.
- EEA/UK consumers must also explicitly consent to immediate processing and loss of withdrawal right before processing begins.
- Log acceptance: user ID, timestamp, IP, Terms version, and checkboxes ticked.
- Display a brief summary of the refund & redo policy (Section 6) at checkout and in delivery emails.
- Implement a cookie banner that supports opt-in for non-essential cookies in regions where this is required.
APPENDIX F — COOKIE POLICY
IndexerLabs ("we," "our," "us") uses cookies and similar technologies to operate the Service, analyze usage, and improve performance.
1. What Cookies We Use
- Strictly Necessary Cookies — required for basic functionality such as login, session management, and security features.
- Preferences Cookies — store your settings and preferences (such as language or layout) to provide a more personalized experience.
- Analytics Cookies — help us understand how the Service is used so we can improve it. These may be subject to your consent depending on your region.
2. Third-Party Cookies
We may use third-party analytics or error-tracking tools that set cookies in your browser. These providers process data according to their own privacy policies.
3. Your Cookie Choices
- In the EEA/UK, non-essential cookies (such as analytics) are used only after you opt in.
- You can disable or delete cookies using your browser settings. If you do so, some features of the Service may not function correctly.
4. Contact
For questions about cookies, contact privacy@indexerlabs.com.